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Version: 2.700.0

Escalations

These webhooks are triggered when a resource is found to be non-compliant and the responsible owners have not taken corrective action. Based on the associated policy, an escalation is initiated at a predefined time. The webhook that is triggered is the one specified within that policy.

HTTP Request​

POST YourApiUrl
Content-Type: application/json

The payload content varies depending on the resource escalating.

This payload is sent to the webhook when a Team was deemed incompliant and no action by the owners triggered an escalation.

{
 "escalationType": 3,
 "group": {
   "id": "56be0fca-55e0-4312-a722-88282b2251f0",
   "displayName": "SG_EL_SPO_22ad6607_6f55_4e69_be5f_f33f91e3f58c",
   "mailNickname": "elg_22ad6607_6f55_4e69_be5f_f33f91e3f58c",
   "createdDateTime": "2024-05-06T09:30:13+00:00",
   "metadata": {
     "additionalData": {
       "extensionName": "cloud.easyLife.metadata",
       "id": "cloud.easyLife.metadata"
     }
   },
   "policy": {
     "pId": "427d4fed-6c95-42d7-9aaa-df0f752ebbfc",
     "noEsca": false,
     "coStCh": "2025-05-31T23:59:59+00:00",
     "coSt": "escalate",
     "coSta": "incompliant",
     "coCh": "2025-05-30T23:59:59+00:00",
     "exStCh": "2025-05-31T23:59:59+00:00",
     "exSt": "escalate",
     "exSta": "incompliant",
     "exCh": "2025-05-30T23:59:59+00:00",
     "exFeDa": "2025-05-30T13:19:54.3660931+00:00",
     "owStCh": "2025-05-30T23:59:59+00:00",
     "owSt": "escalate",
     "owSta": "incompliant",
     "maxOwSta": "compliant",
     "arStCh": "2025-05-31T23:59:59+00:00",
     "arSt": "escalate",
     "arSta": "incompliant",
     "arCh": "2025-05-30T23:59:59+00:00",
     "clSta": "incompliant",
     "clCh": "2025-05-30T23:59:59+00:00",
     "clStCh": "2025-05-31T23:59:59+00:00",
     "clSt": "escalate"
   },
   "isArchived": false,
   "groupTypes": [],
   "visibility": "Private",
   "easylife365_group": {
     "resourceType": "TeamSite",
     "policyId": "427d4fed-6c95-42d7-9aaa-df0f752ebbfc",
     "extensionAttribute1": "22ad6607-6f55-4e69-be5f-f33f91e3f58c",
     "extensionAttribute2": "My Group Creation",
     "extensionAttribute3": "https://nuborocks.sharepoint.com/sites/mygroupcreation1",
     "isCompliant": false
   },
   "extensions": [
     {
       "pId": "427d4fed-6c95-42d7-9aaa-df0f752ebbfc",
       "noEsca": false,
       "coStCh": "2025-05-31T23:59:59.0000000Z",
       "coSt": "escalate",
       "coSta": "incompliant",
       "coCh": "2025-05-30T23:59:59.0000000Z",
       "exStCh": "2025-05-31T23:59:59.0000000Z",
       "exSt": "escalate",
       "exSta": "incompliant",
       "exCh": "2025-05-30T23:59:59.0000000Z",
       "exFeDa": "2025-05-30T13:19:54.3660931Z",
       "owStCh": "2025-05-30T23:59:59.0000000Z",
       "owSt": "escalate",
       "owSta": "incompliant",
       "maxOwSta": "compliant",
       "arStCh": "2025-05-31T23:59:59.0000000Z",
       "arSt": "escalate",
       "arSta": "incompliant",
       "arCh": "2025-05-30T23:59:59.0000000Z",
       "clSta": "incompliant",
       "clCh": "2025-05-30T23:59:59.0000000Z",
       "clStCh": "2025-05-31T23:59:59.0000000Z",
       "clSt": "escalate",
       "extensionName": "cloud.easyLife.policy",
       "id": "cloud.easyLife.policy"
     },
     {
       "extensionName": "cloud.easyLife.metadata",
       "id": "cloud.easyLife.metadata"
     }
   ]
 }
}

The escalationType indicates the type of policy that triggered an escalation. These escalation types correspond to specific governance or compliance policies applied to a resource (such as a group, team, or SharePoint site). Not all policy types are necessarily applicable to every resource — their availability depends on the configuration, policy scope, and the type of resource in question.

note

Not all escalation types are applicable to all resources. Availability depends on the resource type and configured policies in the system.

escalationTypePolicy TypeDescription
0ConfirmationThe resource requires periodic confirmation of its continued relevance.
1Minimum OwnersThe number of owners is below the defined minimum threshold.
2ExpirationThe resource is nearing or has passed its expiration date.
3No OwnersThe resource has no assigned owners.
4Access ReviewAn access review policy requires verification of user access or permissions.
5TemplateThe resource lacks mandatory template metadata.
6ArchivalThe resource has been flagged for archival due to inactivity or aging.
7No Owners And MembersThe resource has neither owners nor members, indicating potential neglect.
8Maximum OwnersThe number of owners exceeds the defined maximum limit.

Response​

A status 200 OK is expected with no body.